Bad Apple, Part 2

Hey everyone,

Not long ago I had a bit of a problem with Hearthstone on my iPad. Well, after some time waiting and trying to email Apple, I finally got a response. 

Before telling me it was my fault, the rep told me that I should expect a full refund on my purchase price in 7-10 days. But before he got to the refund part, he made sure to tell me that I should make sure to have settings in place to prevent accidental purchases and also to be aware of a message that comes up during purchases that verifies that I actually want to buy that particular item. 

He went on to say that I had purchased the wrong pack, and this is why there was a discrepancy in the price. I think not good sir. I sent these two screenshots to him to prove him wrong, and ask him to forward it to the right people in the company so that gamers on Apple products don't get ripped off playing Hearthstone. 

Here's what it looks like on PC:

Notice that we have Goblins VS Gnomes selected and a quantity of 40 packs. The price is clearly $49.99.

Now we move to the iPad. Still Goblins VS Gnomes. Still 40 packs. Now, $8 more expensive. 

Is it true? Are Apple users forced to pay a premium just because it's "Apple"? Absolutely. Now don't get me wrong. I am happy to have been issued a refund. But first of all, I will believe it when I see it in my bank account; and secondly, it is not untrue to say that Apple is simply overpriced. It has been considered premium for too long and now that's even starting to be apparent in their apps. 

This needs to change. I don't think Apple makes bad products or apps. Sure, there have been design and marketing choices that didn't exactly agree with me. But if they simply stop trying to milk people for all of their money, Apple would probably turn into a pretty damn good company. 

There is a reason Android has (roughly) 82% market share. There's a few things I find annoying about it as well, but nothing is perfect. Android however is more open, accessible, non-proprietary, and grows with the trends of the world's technology market. How long did we have to wait to get a display of 5" or more on an iPhone? Android had been doing it for several generations of smartphones longer - and that's just one example. 

But hey, I'm not here to debate which is better. Just to educate you, so that you can make a more informed choice. 

Hope this helps! Thanks for reading :)