Saturday, February 15, 2014

/facepalm @ EA

So much for Titanfall.

Hey everyone, 

So I just got an e-mail from Electronic Arts. Not that I am crazy about their games since they've been milking each of their franchises to dehydration, but hey. It was about the Titanfall beta request I put in.

I really wanted to check it out because it was a fresh game, not just some reboot or Battlefield 15 or whatever. 

I got into the beta! Just as I was expecting too. Not trying to toot my own horn, but I have had my EA account for about a decade, if not more. I have a number of games purchased and have also tested games in the past. So, naturally, I thought I would get in - and I did. 

Awesome right? 

No.

EA found a way to mess things up, again.

The code they had sent me was for the Xbox One. Which I do not have, nor ever plan to buy, or rent, or borrow from a friend, or pick up from the gutter by a house of an angry gamer who hates Microsoft more than I do, deciding to throw it through the picture window of his home because of his frustration with the Xbox Live service and hardware problems on the console....(deep breath) but that's another story. 


Yeah. I specifically noted during my beta signup that I wanted to participate in the PC beta and apparently I am not the only one who did so, and then received the wrong code in the e-mail.

Ok, it's all good, I thought. I'm just going to e-mail them, tell them what happened, and I am sure they will just apologize for a simple mistake, send me a proper code and be done with the embarrassment.

Nope. ^-^

Despite having posted on the official forum, saying that players affected by the bug should contact them, EA failed to mention that....

Their entire....help....website....is....completely....down.

Thus you CAN'T contact them, CAN'T get the proper code, and probably are going to waste a lot of time trying.

Now for the people that actually got through to the help site, and submitted a request. Anyone who has been lucky enough to do so and having reported back on some form of social online media has said (in unison and unanimous fashion) that they have not received the proper code within the 2 hour window promised by EA after having jumped through the hoops. In fact, they didn't receive anything. At all.

I'm going to stop typing now because I am wearing a path of destruction into my keyboard. But hey, if you have anything to say on the matter, leave a comment!

Stay classy.


Scaryspikes

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